Help citizens navigate forms, processes, and offices — in their language, without queueing for a clerk.
Kuyil deploys as a voice-first AI kiosk in DMVs, social-services offices, courts, and city halls — and on government websites as a multilingual self-service assistant. On-premise deployment available for sensitive environments.
Kuyil is a voice-first AI assistant built for high-volume citizen-facing offices — guiding visitors through forms, requirements, and queues in any language.
Designed for accessibility-first deployments where seniors, non-English speakers, and citizens with low literacy must be equally served.
Government offices serve the broadest possible audience — every citizen of every age, language, and digital literacy level. Yet the typical service experience hasn't kept pace with the private sector: long queues, paper forms, websites optimized for desktop users, and front-line staff speaking one or two languages in a metro that speaks twenty.
The result is unequal access. Citizens who don't speak the dominant language wait longer, leave with incomplete information, and return more times to complete the same transaction. Seniors navigate touchscreen kiosks designed for a different generation. People with visual impairments find printed signage useless.
Voice-first AI changes the floor: anyone who can speak can access the same level of guidance. That's an equity outcome, not just an efficiency one.
"What do I need to bring to renew my license?" Kuyil walks through requirements before the citizen reaches a clerk.
Auto-detect language. No menu, no language picker. Critical for equitable citizen access in multilingual jurisdictions.
Routes citizens to the right service window based on intent. Estimated wait times. Optional ticket issuance.
Voice-first means no keyboards, no fine print, no language barriers. Designed to meet WCAG and ADA expectations.
For agencies with data-residency or air-gap requirements, Kuyil supports on-premise deployment with the same UX.
Citizens get consistent guidance whether they're standing in a DMV or visiting your website at 11pm.
Deploy in-region (US, EU, India, etc.) or on-premise. Citizen data stays where it must.
SOC 2 (in progress), ISO 27001, GDPR-aligned, CCPA-aligned. Standard DPA available. Public-sector contracts supported.
Department-by-department isolation. The DMV's data is separate from social services. Auditable boundaries.
Kuyil answers from your approved sources only — procedure manuals, citizen handbooks, FAQs. It declines questions outside its scope rather than hallucinating.
Every interaction is logged with timestamps and retained per your records-management policy. Searchable, exportable.
REST APIs, OIDC/SAML SSO for admin access, OpenTelemetry-compatible logging. No proprietary lock-in.
Yes. For agencies with data-residency or air-gap requirements, Kuyil supports fully on-premise deployment, including the language models. Customers retain complete control of data and infrastructure.
Voice-first interaction is inherently more accessible than touchscreen-only kiosks. The web assistant meets WCAG 2.1 AA, supports screen readers, keyboard navigation, and high-contrast modes. Kiosk hardware partners offer ADA-compliant heights and reach.
Yes, via REST APIs. Kuyil can issue tickets, look up wait times, route citizens to the correct service window, and update queue systems based on citizen intent.
Kuyil supports 50+ languages with auto-detection. A citizen walks up and speaks Spanish, Mandarin, or Tagalog — Kuyil responds in the same language. No menu, no translator request. For underserved language communities this often represents the largest accessibility improvement in a decade.
Kuyil works with system integrators familiar with public-sector procurement. We provide standard documentation (SOC 2, ISO 27001, DPA, security questionnaires) on request. Pilots typically run 60–90 days against measurable KPIs before full-scale rollout.
We'll show a citizen-facing demo, walk through compliance documentation, and propose a 60–90 day pilot with measurable KPIs.